Muse Health recognizes the transformative potential of Gen AI in reshaping work and service delivery. At this early stage in Gen AI’s development, Muse Health, alongside partners and community healthcare leaders, sees an opportunity to embed equity and fairness into the strategies and applications being developed, thereby hastening the reduction of racial disparities. The goal is to ensure that all individuals and communities, including those in Black communities historically underserved by technological advancements, can reap the benefits of this remarkable transformation. The time for action is now, drawing from the lessons of previous technological revolutions to guide our approach.

Muse Health challenges our partners to deploy Gen AI with an equity lens. Leaders find themselves at a pivotal moment with Gen AI: they can harness its potential to promote inclusion, fairness, and opportunity, or they can allow its evolution without paying particular attention to equity and societal implications. Leaders developing Gen AI strategies for their organizations can consider using their influence to raise awareness of the technology’s potential impact on equity in the following ways:

Muse is committed to vigilant implementation:

1. Reskilling workers
2. Judicious use