Muse Health’s engagement focus follows long successful consumerism models that have become the standard in every other industry except healthcare. Our consumer-facing components provide impactful capabilities for engaging populations. Consumer-facing solutions are crucial for offering new services that better engage health consumers. Culturally concordant digital self-service channels are at the core of making it possible to engage consumers in a personalized fashion and provide a single access point for managing health data. Muse Health’s platform embeds omnichannel and virtual care elements can give consumers a convenient, comprehensive way to gain access to all of the ecosystem’s healthcare offer throughout. Through these channels, innovative services can be offered across the full bespoked consumer journey, from facilitated and seamless payer onboarding to personalized treatment options and on-demand access to caregivers.

Muse Health works with our provider partners in a focus on member outcomes and reduced provider risk. Our platform capabilities make it possible for traditional healthcare and service providers to work effectively with new health partners as well as with payers. Our platform offers seamless integration of health providing a cohesive transfer of patients between care providers. Our AI enabled platform combines data devoid of algorithmic bias on treatments and outcomes from multiple providers thus improving the results of advanced analytics and making it possible to advise patients on appropriate providers, ultimately improving healthcare outcomes.

Muse Health’s Internal operations are continually evolving making our role in a successful digital health ecosystem possible. Our Internal workflows are automated and centered around the ecosystem, using newly available data and real-time processing to adequately support digital services. 

Muse Health programs offer products to a network of healthcare providers, expanding representation in underrepresented communities and addressing access to healthcare services. These diverse provider options will have a significant and undoubtedly positive impact on the ability of Medicare Advantage beneficiaries from historically underrepresented communities to receive care that is culturally sensitive and appropriate for their needs.